DataLink Software is committed to protecting the privacy and confidentiality of Personal Information we may collect. This Privacy Policy describes what information we collect, how we collect it, what we do with information, how we treat the information and your choices with respect to the information we collect. By visiting our websites or otherwise providing DataLink Software with Personal Information by any means, you accept and consent to the practices described in this Privacy Policy. This website is not designed for, or directed to, children under the age of 13 and DataLink Software does not intentionally collect information about anyone under the age of 13 on this website.

Definitions

  • “Anonymous Information” means information that does not personally identify an individual, including aggregate demographic information.
  • “Cookies” means small files that are stored by your web browser to help a particular system recognize you and the pages you visited in a website. DataLink Software’s Website uses cookies to store your account information between sessions and to maintain information regarding how you navigate our website. DataLink Software does not collect any Personal Information from cookies. Most browsers automatically accept cookies but you can set your browser to refuse cookies, though you may not be able to use all the features of this website. DataLink Software may use third party cookies (i.e. a cookie planted by a third party such as Google).
  • “Customer” means an entity which receives services from DataLink Software pursuant to a written agreement.
  • “Information” means, collectively, Personal Information, Anonymous Information and Sensitive Information.
  • “Partner” means an entity which participates in the DataLink Software Partner Network Program pursuant to a written agreement(s).
  • “Partner Network Program” means one or more partner programs operated by DataLink Software allowing Partners to, among other things: refer prospective customers to DataLink Software and receive a referral fee or an on-going commission fee; maintain end-user relationships on Participating Partner contracts; or manage billing functionality for Customers.
  • “Personal Information” means information that can identify a person as a specific individual, such as name, phone number, email address, Social Security number or credit card number. Personal Information includes the information provided by Customers or Partners which may be necessary for DataLink Software to provide the DataLink Software services. Personal Information includes Personal Information provided by Partners.
  • “Sensitive Information” means personal information that reveals a natural person’s race; ethnic origin; political, philosophical or religious beliefs; trade union membership; information specifying a person’s sex life; or that concerns a natural person’s health or medical condition.

How DataLink Software Collects Information

  1. Personal Information. DataLink Software may gather Personal Information in the following manner
    1. Personal Information may be provided to us on our websites through surveys, chats, contests, service inquiries, service orders, service requests, web based forms, or other means
    2. You may provide Personal Information to us via telephone calls, emails or written correspondence;
    3. You may provide Personal Information in connection with our Referral Program;
    4. Personal Information may be provided in connection with the provision of services (including billing information) or a visit to any of our facilities. Such collection may be online or offline;
    5. You may provide Personal Information in connection with a job application; and
    6. Third party providers may provide DataLink Software with your Personal Information.
  3. Partners. If you are a Partner, you represent and warrant that you have the right to provide Personal Information (which information may belong to prospective Customers) to DataLink Software and you acknowledge that such Personal Information will be treated in accordance with this Privacy Policy.
  4. Anonymous Information. DataLink Software may gather Anonymous Information about you on our websites via automated technical means, such as Cookies and as described in the Google Analytics section.
  5. Sensitive Information. DataLink Software does not collect any Sensitive Information nor does DataLink Software desire to receive any Sensitive Information.

 

Google Analytics

DataLink Software uses a tool called “Google Analytics” to collect information about the use of this site. Here’s how it works: Google Analytics places a cookie on your computer so that it can recognize your computer if you visit our website in the future. This cookie does not collect Personal Information. Google Analytics collects information such as how often users visit this website, what pages they visit when they do so and what other sites they used prior to coming to this website. DataLink Software may use Google Analytics to advertise online and third party vendors, including Google, may show DataLink Software advertisements on websites across the Internet. These third party vendors, including Google, use first party cookies and third party cookies together to inform, optimize and serve ads based on your past visits to this website and to report how your ad impressions, other uses of ad services and interactions with these ad impressions and ad services are related to visits to this website. DataLink Software and Google’s ability to use and share information collected by Google Analytics about your visits to this website is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this website by disabling cookies on your browser.

How DataLink Software Uses Information

  1. Personal Information. DataLink Software may use Personal Information to:
    1. Process service requests and answer service inquiries;
    2. Provide and change the services, including communicating with you about the services;
    3. Process payments and provide accurate billing and shipping;
    4. Maintain accurate accounts, manage Customer relationships, manage Partner relationships, provide Customer support and provide Partner support;
    5. Market our products/services, including recommending products/services that might be of interest to you;
    6. Improve our service offerings;
    7. Improve this website;
    8. If you are a Partner, to evaluate prospective Customers, quote services to you or to prospective Customers or to contact prospective Customers and/or the Partner;
    9. Process your job application;
    10. Process your referral as part of the Referral Program; or
    11. Perform other functions as described at the time of collection.
  2. Anonymous Information. DataLink Software uses Anonymous Information we collect for internal purposes, marketing purposes, to improve our services and this website and as set forth in the Google Analytics section above.
  3. DataLink Software does not use or disclose information, including Personal Information, stored or transferred by Customers using DataLink Software’s services, except as may be set forth in the specific agreement with the applicable Customer. Nothing contained in this Privacy Policy shall be construed to alter any agreement with any Customer. For clarity, the data Customers or Partners choose to create, maintain or transmit utilizing the DataLink Software Services is not covered by this Privacy Policy.

Sharing Information

  1. Personal Information. DataLink Software does not disclose Personal Information to third parties except as set forth below. DataLink Software may share Personal Information with third parties:
    1. When we work with businesses, partners or agents to provide services for you on our behalf or to help process or service your request or correspond with you. For example, Personal Information may be provided to a third party to verify the validity or credit limit of your credit card.
    2. When we work with businesses, partners or agents to develop a direct relationship with you.
    3. In connection with the Referral Program.
    4. As may be required by lawful requests by public authorities (i.e. through a subpoena, search warrant, other legal process), including to meet national security or law enforcement requirements.
    5. When, in DataLink Software’s reasonable opinion, disclosure is required to enforce our legal rights or to protect the rights and safety of others.
    6. In the event of a disclosure described in (a) or (b) above, DataLink Software ensures that the third party receiving Personal Information is contractually required to provide the same level of privacy protection as required by this Privacy Policy.
  2. Anonymous Information. DataLink Software may share Anonymous Information with third parties.
    DataLink Software will only use Personal Information in a way that is compatible with and relevant for the purpose for which it was collected or authorized. To the extent necessary for those purposes, DataLink Software takes reasonable steps to ensure information is accurate, complete, current and reliable for its intended use.
  3. Mobile Information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Email Communications

DataLink Software and our affiliated businesses, partners and agents may use email to communicate with Customers, respond to emails or to inform you about events or new products which you may be interested in. We will not send commercial solicitation emails to you if you request that such emails not be sent.

Security

DataLink Software takes reasonable precautions to safeguard the Personal Information we collect from loss, misuse and unauthorized access, disclosure, alteration and destruction. Such measures apply generally to the DataLink Software systems and facilities rather than to particular Customer environments/systems. No system can be completely secure and DataLink Software does not guarantee that Personal Information will always remain secure. Modifications we may update or modify this Privacy Policy to reflect changes to how we will collect, use and/or share Information. Our Privacy Policy will reflect the date it was last updated. If we make material changes to this Privacy Policy that do not affect Personal Information already collected by DataLink Software, we will notify you by posting a notice of such changes on the privacy portion of this website. If DataLink Software intends to use your Personal Information in a manner different from that stated at the time of collection, you will be notified via email. You will then have a choice as to whether or not DataLink Software may use your Personal Information in this different manner. Please check this Privacy Policy each time you use our Website to ensure you are aware of any changes in our practices. Verification and Dispute Resolution DataLink Software uses a self-assessment approach to assure our compliance with this Privacy Policy. We periodically verify that this Privacy Policy is accurate, comprehensive, prominently displayed, completely implemented and accessible and is in conformity with the Principles.

If you experience any of the following issues please follow the instructions below:

  • Security breach: A cybercriminal or malicious application bypasses security mechanisms to reach restricted information, which is an early stage violation that can lead to system damage and data loss
  • Service Availability: Any outage or slow response times to the application(s)
  • Confidentiality failures: To safeguard personal data and maintain confidentiality, unauthorized third parties must be prevented from accessing and viewing medical data
  • Incidents, concerns, and other complaints must be investigated and their causes found to prevent repeat occurrences.

Contact DataLink Software at:

For non-European Union and non-Swiss individuals, if you have any questions or concerns regarding this Privacy Policy or our information collection practices or if you believe DataLink Software has operated in a manner inconsistent with or in violation of this Privacy Policy, please contact DataLink Software at Compliance@datalinksoftware.com or via mail at: 14055 Riveredge Dr. Ste 600, Temple Terrace, Florida 33637. DataLink Software will promptly investigate any suspected violations and will attempt to resolve any complaints in accordance with the principles set forth in this Privacy Policy. If the violation or complaint is not resolved to your satisfaction, please contact AAA/ICDR (www.icdr.org) for an independent review and resolution of the issue. Third Party Links and Policies This Privacy Policy applies to this website and may not apply to other websites owned and operated by DataLink Software. This Website may contain links to other websites. Please note that when you click on one of these links you are “moving” to another website. DataLink Software is not responsible for the information privacy practices or the content of these other websites. DataLink Software encourages you to read the privacy policies of these linked websites as their information privacy practices may differ.

Last Updated: October 10, 2023