DataLink’s Evoke360 Automates Data Extraction from Electronic Health Records to Continuity of Care Document files, Closes Care Gaps and Improves Payer and Provider Connectivity

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Drives data interoperability from electronic health records (EHRs), electronic health information exchanges (HIEs), claims, labs and pharmacy data during COVID-19 pandemic


Tampa, FL — August 11, 2020DataLink Software (DataLink), a leading solution to enhance interoperability, reduce costs, improve quality scores and ensure risk adjustment accuracy, highlights the innovative capabilities of its one-source, payer-agnostic platform in the Evoke360 population health solution, enabling providers to rapidly access, extract and electronically export patient data from a meaningful use-certified electronic health record (EHR) to a continuity of care (CCD) document. This innovative solution enhances provider workflows and clinical decision-making, virtually eliminating human transmission errors from faxing and uploading documentation for supplemental data and closing quality care gaps in near real-time. For payers, greater accuracy and a dramatic reduction in data extraction time rapidly closes gaps in care improving patient outcomes, positively impacting HEDIS® scores and CMS STAR ratings.

“We designed Evoke360 to achieve these goals with secure, electronic transmission of a patient’s vital medical information, especially critical during the COVID-19 pandemic,” says Phillip Giarth, director of product strategy, DataLink. “Now more than ever, payers and providers recognize the value of seamless, automated patient health data exchange and its contribution to addressing transparency and communication needs. It is a solution that addresses the healthcare industry’s historic reliance upon data silos, ensuring that care gaps are quickly resolved with a single source of reliable information.”

Evoke360 regularly extracts data created in a provider’s EHR to provide a patient’s full clinical history and actionable insights on diagnoses, open care gaps, inpatient/outpatient visits and prescriptions at the point of care. Evoke360’s CCD file extraction eliminates the 30-60-day lag from claims systems to close care gaps, creates action plans and drives bi-directional communication between the payer and provider.

Giarth adds, “Our nation’s healthcare systems need what Evoke360 offers: optimized care quality, reduced administrative burden, enhancements for value-based care and improved financial performance and communication, with visibility into all health plan operations in one point-of-care solution.”